We are happy to assist you file your claim by providing cost information on parts, repair, and replacement.ĭiscontinued Items – Gator Cases warranty supports parts and replacement of discontinued products for one year from the point that the product is no longer commercially available from Gator or from one year from the original purchase, which ever date is later. Most carriers offer insurance against loss or damage. Should the airlines or another carrier damage your product, a claim should immediately be filed with the carrier. After ninety days please contact Gator Cases for more information on purchasing replacement parts.Īirline/Shipping Damage – The Gator Cases warranty does not cover damage caused by airline or freight company mishandling. However, replacement will not be available after one year and repair services will be at a charge.Įlectronics – Gator offers a ninety-day manufacturer’s warranty on all electronics. After one year we will continue to offer field replaceable parts at no charge for the lifetime of the product. Moving Parts – The Gator Cases warranty covers moving parts that are subject to regular wear and tear, including but not limited to zippers, retractable handles, and wheels, for one year from the point of purchase. This warranty is limited to Gator Frameworks products only and excludes loss of personal property, loss of use, accidental damage, misuse, or normal wear and tear.ĭamage not Covered – The Gator Cases warranty coverage is limited to manufacturing defects and does not cover any damage caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage. Our warranty entitles the original owner repair or replacement of the product, or replacement with a comparable product of similar value and condition at our discretion. This warranty applies to the original owner and requires proof of purchase. We back up that commitment with a 3 year Warranty on any manufacturing defects in material and workmanship. Gator Frameworks is dedicated to producing the highest quality stands and accessories. Our Stands are Backed by a 3-Year Warranty.
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